Section 1: Payments
While placing the order, customer must choose a mode of payment. The following payment options are provided.
For national orders:
- Cash on Delivery with a surcharge of €3.00
- PayPal
- Credit or Debit cards (Visa, MasterCard, Maestro, American Express, Diners)
- MasterPass e-wallet
For international orders:
- PayPal
- Credit or Debit cards (Visa, MasterCard, Maestro, American Express, Diners)
- MasterPass e-wallet
All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.1 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Our company maintains the right to request further proof of the identity of the cardholder. In case your credit or debit card is not accepted, you will be informed so that you can contact your bank, and your order will be cancelled.
Section 2: Shipping
Pending on product availability and completion of all the above mentioned checks, orders received before 14:00 pm will be shipped by the next working day. If we receive your order after 14:00 pm, it will be sent within 2 working days from the necessary controls and the confirmation of the order.
Shipping within Greece:
- Standard shipping
- Cost: FREE
- Delivery Time: 2 – 3 working days
International shipping:
- Standard shipping with DHL Express
- Cost: €20.00
- Delivery Time: 5 – 10 working days
